World Class Service

Zurich American Life Insurance Company is committed to serving you and meeting your needs, during the sales process and long afterwards. We know that today's consumers are no longer content to purchase protection and then just "leave it on the shelf." They take a more hands-on approach to their financial plans. We also know that these days time is more precious than ever before, so we make it possible for you to access your Zurich American Life Insurance Company account information quickly and at your convenience.

Through our website, you are able to review the status of your account 24 hours a day, seven days a week. You also have access to our customer service representatives, many of the forms you may need to update your protection, and performance information at your finger tips.

Please be advised that on the 3rd Sunday of the month, Zurich American Life Insurance Company has scheduled system maintenance. We have scheduled this on the weekend in an attempt to minimize any inconvenience to you and your clients. On these dates, access to Scudder DestinationsSM account information on-line may be intermittent.

Use our toll-free Automated Customer Information System to access your account

• Scudder Destinationssm Variable Annuity Product (All Contracts Starting with KI): 1-800-449-0523 (Administered by TPA illumifin)
• All Other Variable Annuity and Variable Life Contracts: 1-800-457-9047 (Administered by Commonwealth &TPA Se2)
• Fixed Annuity Contracts: 1-800-621-5001 (Administered by Protective Life Insurance Company)
• Life Insurance Contracts: Overland Park, KS 1-888-634-6780, 1-877-301-5376

Zurich American Life Insurance Company is an Illinois domestic life insurance company with a registered home address of 1299 Zurich Way, Schaumburg, IL 60196. Insurance products offered in the United States are issued by Zurich American Life Insurance Company in all states except New York. In New York, products are issued by Zurich American Life Insurance Company of New York, a New York domestic life insurance company. Certain products, contract terms and services may not be available in all states or may vary state by state.

ZALICO is continuing our mail campaigns to better serve you. Your continued review and response to this information will allow us to service you in the manner you have come to expect. We appreciate your business and welcome the opportunity to be of further assistance.