Contact Us

To contact us by phone:
  • Scudder Destinationssm Variable Annuity Product (All Contracts Starting with KI): 1-800-449-0523 (Administered by TPA illumifin)
  • All Other Variable Annuity and Variable Life Contracts: 1-800-457-9047 (Administered by Commonwealth &TPA Se2)
  • Fixed Annuity Contracts: 1-800-621-5001 (Administered by Protective Life Insurance Company)
  • Life Insurance Contracts: 1-888-634-6780, 1-877-301-5376
  • Other ZALICO Products - Schaumburg, IL: 1-888-634-6780

Customer Service Representatives are available Monday-Friday 7:30 a.m. - 5:00 p.m. (CST). Inquiries during other times may be made through our website.

To contact us by mail:
    Scudder Destinations Business (administered by TPA illumifin)

Zurich American Life Insurance Company
PO Box 19097
Greenville, SC 29602-9097
or Address for Overnight Deliveries:
2006 Wade Hampton Blvd
Greenville, SC 29615-1064

   For Contracts administered by Protective Life Insurance Company or Commonwealth, please call them for mailing direction.

   Zurich American Life Insurance Company

7045 College Boulevard, 8th Floor
Overland Park, KS 66211

   Zurich American Life Insurance Company of New York

4 World Trade Center, 54th Floor,
150 Greenwich Street
New York, NY 10007

   Zurich North America

1299 Zurich Way,
Schaumburg, IL 60196

Zurich American Life Insurance Company of New York is located at it's registered home address of 165 Broadway, One Liberty Plaza, New York, NY 10006